Consulting on the Next Generation of Robots: Cognitive Robotic Process Automation
A large international bank sought to determine the potential business uses of and overall strategy for implementing the next generation of Robotics Process Automation -- Cognitive Robotic Process Automation (CRPA) -- for processing semi-unstructured data.
This bank asked Synechron to prepare and initiate the implementation of CRPA as a service for all bank entities. Synechron was engaged to define the requirements, define use cases, and determine business cases (benefits, change costs, run costs), perform a vendor analysis/selection and define/perform multiple proof of concepts for the implementation.
Synechron provided in-depth consultation with the bank for CRPA strategies and uses, and then:
- Initiated implementation for CRPA as a service
- Consulted on the cross-bank set-up of a global Center of Excellence for CRPA
- Conveyed research on CRPA trends and possibilities
- Advised on CRPA tool selection
- Developed/monitored execution of the use cases and global plan
- Advised on global CRPA risks and managed risk mitigation actions
- Performed CRPA use case discovery for local bank entities
The overall Synechron-led consulting and implemented Cognitive RPA system:
A global team with a laser focus
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