Centralizing and standardizing the Customer Due Diligence (CDD)/Know Your Customer (KYC) process & tooling
A large global bank wanted better insights into the overall client portfolio, to improve CDD file quality and improve processing speed. The goal: to standardize policies, processes, and tools across business units.
The project would implement a CDD workflow and risk assessment tool (Fenergo) across multiple client segments and geographic jurisdictions. The implementation consisted of CDD processes for onboarding, periodic reviews, event-driven reviews and exits, and spanning audiences including Front-office/Relationship Managers, KYC Analysts, Compliance, Sustainability Advisors, Tax Advisors, and Senior Management.
Synechron’s delivery of this program included:
A global team with a laser focus
How we’ve helped our clients achieve their transformation goals for other large-scale, global programs
Strategic client rationalization
Global Business Wind-down and Divestment
A Path to IT Optimization