Retail Banking: Beyond Banking and The Smart Bank
Retail banking is experiencing a major digital transformation that is shifting products and services from a mass production environment to the new banking ecosystem of individualized, client-first experiences, dynamic usability and deeper engagement. Newly enhanced “smart banks” must be able to meet or exceed customer demands and expectations, all while taking a fully-flexible, omni-channel approach. Banks possess the strong desire to digitize so as to optimize operational efficiencies, reduce costs, and drive profitability as they make sound and often large investments in technology.
Given this, Synechron is working with tier one Retail Banks in the following areas to consult them on their enterprise scale digital and technology strategies and working with them to deliver it.